Panasonic System Communications Company of North America (PSCNA) has launched a new solution to enhance patient health and staff efficiency at senior care facilities.

The Panasonic Senior Care Facility Communications Solution is a scalable, cost-effective and fully integrated communications and alarm management system.

Designed to ensure improved workflow, patient safety and satisfaction, along with decreased personnel costs for the facility, the new system targets both caregivers and healthcare staff.

When integrated with a facility’s alarm system, the solution minimises response times and caregiver fatigue.

“With customisable features and software add-ons, facilities can tailor solutions to fit their specific needs.”

The communication solution features four components, namely Direct Care Connect (DCC), DCare, the KX-DTU100 Digital Communications Terminal and DECT cordless handsets.

DCC provides real-time alarm status and monitoring, allows alarm management with multiple levels of escalation, and delivers comprehensive historical reports.

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The KX-DTU100 Terminal facilitates two-way communication in patients’ rooms, while DCare sends alarm notifications to a caregiver’s Android-based mobile terminal and escalates alarms to DECT cordless handsets when necessary.

PSCNA unified communications product manager Oliver Bodden said: “The accountability and connectivity enabled by this full suite of products, which was designed specifically for the healthcare industry, it empowers senior care facilities to provide quality care while diminishing staff’s alarm fatigue.

“With customisable features and software add-ons, facilities can tailor solutions to fit their specific needs.”

DCC’s alarm management module also allows access to the metrics for each alarm, while DCare enables caregivers to generate alarms and view historical alarm information.

KX-DTU100 has a full-duplex speakerphone incorporating the company’s DECT communications technology, and the DECT cordless handsets can be used for real-time communication in facilities without Wi-Fi.