B2B Relationships: Rise to the ChallengeBy Industrial Indexing Systems
Many of our customers are machine builders for the food, beverage, and medical industries. At the beginning of Covid-19, the Department of Homeland Security quickly realised and implemented procedures on the essential critical infrastructure workforce, allowing operations to keep going.
These procedures, in turn, affected IIS with expectations of business as per usual for continued operations. Supporting our customers worldwide allowed their machines to continue production lines with critical high-quality OEM spare parts, along with ¬ field service assistance and technical calls for quick response to assist with our motion control technology.